Summary

Innovative and detail-oriented Product Designer with 10+ years of experience designing intuitive and visually compelling digital products. Skilled in UX/UI design, prototyping, and user research to deliver seamless experiences that drive engagement and business growth. Passionate about human-centered design and solving complex problems through innovative solutions.

Experience

Senior Product Designer - Marketplace

Walmart | Remote | 2023-Present

• Leading the end-to-end design process for Walmart's Insights and Recommendations Platform within Marketplace, driving the successful beta launch that onboarded 1,045+ new Sellers. Leveraged user research, AI-driven insights, and predictive analytics to help sellers optimize their business strategies, improve conversions, and enhance overall Marketplace performance.

• Conducting extensive user research and in-depth usability testing to refine and simplify the Item Setup By Match workflow, resulting in a more intuitive process and a remarkable 70% increase in the success rate, significantly improving the seller experience.

• Working with product managers, developers, and stakeholders to add Gen AI to the Multibox Item Flow, boosting efficiency and GMV growth.

• Conducting workshops with Product and Legal to ensure a user-friendly item setup experience while meeting regulatory requirements, expanding product availability on Marketplace and streamlining the seller flow.

• Enhancing the Multi-Channel Returns Flow by introducing multiple returned item segmentation, automated recipient notifications, and streamlined logistics, ensuring a more efficient and user-friendly return experience for both sellers and buyers.

Product Designer - Merchandising

Walmart | Remote | 2021-2023

• Developed comprehensive user flows and high-fidelity wireframes for Quick Mods, an item automation assortment tool designed to streamline the user experience, saving countless man-hours. Implemented advanced automation features that provided real-time adaptability to evolving customer needs, significantly reducing in-store setup times by 75% and enhancing operational efficiency.

• Led extensive A/B testing initiatives in collaboration with Merchants to optimize user flow for the MVP launch, driving early adoption across 100 categories, 22 departments, and ~24,500 modular outputs. Implemented data-driven insights to refine design decisions, enhancing user engagement and operational efficiency.

• Pioneered innovation in the segment by developing and launching a mobile app proof-of-concept (POC) for Quick Mods, enabling Merchants to seamlessly update their assortments in real time while in-store or on the go. This advancement improved operational efficiency, reduced update lag, and provided greater flexibility in merchandising strategies.

Additional Experience

Design and Marketing Manager

Augeo | Kansas City | 2018-2021

Led teams and managed projects, collaborating with stakeholders to develop digital product strategies. Applied agile, user-centric methodologies and industry-leading technology to create impactful B2B and B2C solutions.

Senior Digital Designer

Grace Church | Kansas City | 2016-2018

Led branding, marketing, and digital strategy for Grace Church, a 4,000-member multi-site church. Designed web and mobile apps to enhance engagement and accessibility, driving increased online interaction.

Education

A.A.S IT/Web Development, emphasis on user-centered design
Spokane Falls Community College | 2008

Certifications & Courses

• Figma Advanced Prototyping | 2024

• Walmart Living Design Systems | 2021

• Mike Locke UX Academy | 2019

Awards & Recognition

• Company Performance Rating, Exceptional | 2025

• Walmart Designer of the Month | October 2023

• Walmart Design Team, Fast Company's Design Company of the Year | 2022

Skills

• UX/UI Design (Figma, Sketch, Adobe XD)

• Prototyping & Wireframing

• User Research & Usability Testing (Generative and Quantitative)

• Interaction Design

• Design Systems & Branding

• Front-End Collaboration (HTML, CSS, JavaScript)

• Agile & Cross-Functional Teamwork

Tools

Figma | Sketch | Adobe XD | InVision | Miro | Notion | Jira | HTML & CSS